Sourcing Questions
Situation
- Is outsourcing seen as a supply chain opportunity to delegate or dump costs?
- Is outsourcing an integral part of your organisation's success?
- Has outsourcing delivered cost savings and efficiences to your organisation?
- Has outsourcing helped your organisation control costs and maintain profitability?
- Has your organisation used outsourcing to enhance any of its business processes?
- Has outsourcing transformed your organisation's business in any way?
Problems
- Are the high expectations of outsourcing increasingly hard to achieve?
- Is integrating and managing a portfolio of service providers becoming more difficult?
- Have you seen service disruption due to problems at the boundaries between services sourced from different providers?
- Are your competitors using outsourcing and reaping the same advantages?
- Is your organisation fooled by any of the following myths:
- Sourcing independence.
- Service autonomy
- Economies of scale
- Self-management
- Providers are the enemy
- Sourcing is procurement
- Steady state
- Sourcing competency
Needs
Will your organisation, either imminently or the medium term:
- Look at sourcing as a
chance to use partnerships to augment skills, to scale a fast growing
business, or to provide capabilities for competitive advantage?
- Assess what functions and services it should
build and provide for itself, versus what it should seek from the
outside world?
- Identify the desired business outcomes for its sourcing strategy?
- Create contracts, relationships, measurements and governance that support and enable its desirted strategic sourcing outcomes?
- Establish and maintain a disciplined provisioning and
blending of services from the optimal set of internal and external
providers in the pursuit of business goals?